Pasadena Windshield Repair
3175 Estado st
Pasadena, CA 91107
Quit adhering to Mari T. four/28/2017 I am pleasantly amazed on the Tremendous assistance I obtained from this area! It began While using the appointment, I used to be specified the appointment that equipped my routine. The estement was finished pretty fast and I had been explaied in aspects what's going to transpire following. Then, Chris took me and stated every little thing yet again. He gave the best customer care, he was extremely patient with me.
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I had been referred to this put by my wife who also experienced her windshield changed listed here. The whole approach was easy and painless from getting a estimate above the cellphone to your quickness of the actual replacement. Before deciding on this place I did phone about finding other offers, D & R defeat the Competitors by an excellent quantity.
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These men had been good from start off to complete. 1st off, the lady I spoke with about the cellular phone went higher than and further than that can help me find the alternative Home windows I needed. She referred to as all-around so I didn't have to and got me a great value.
I went back promptly plus they ended up stunned that I produced it but claimed I should return mainly because they will never be able to complete The work. Their customer care is absolutely lousy. 2 stars for offering the estimate propmtly. We'll I suppose they might usually guarantee just about anything verbal and just take it again since it is website not on paper. I'm happy Yelp is listed here.
Fourth appointment: New tech will come and sees that I've a new windshield. I notify him Certainly, its been changed but on the list of techs broke my plastic piece.
Thanks for finding the time to give feed back currently pertaining to your encounter with… Dear Kristin,
Gerber Collision & Glass offers collision auto body repair and auto glass solutions backed by a Lifetime Ensure for so long as you own your veh...
sixth appointment: Tech phone calls me prior to upon arrival. I especially notify him, Will not include a windshield, I just want you to exchange my plastic piece that you fellas windshield repair in Pasadena broke. He tends to make some phone calls and returns my phone contact stating that they can't just exchange the plastic piece. They have to buy The entire windshield Together with the plastic piece. They might have designed the decision the first time and This could have already been averted. I asked for his or her manager/supervisors name: Eric G. as well as the tech was hesitant to provide it to me.
I would need to say I used to be extremely amazed how successful and client oriented this business is. I have never had to buy an auto window and so they made it pain-free. I'm a shopper for all times and can recommend family and friends. Thank you
Update: The owner (I do think?) of Collision Revision referred to as and talked with my husband right after viewing my Yelp assessment. He was apologetic, and supplied to own their personnel come get my auto from my Business to complete the repair. He questioned with regards to the issues inside the evaluation, and didn't try to create excuses. Staff were being prompt about coming to find the car or truck over the scheduled date and time. They returned it before the close from the working day. The repair for the repair was carried out nicely, and my car is again in superior sort. You cannot even inform a 4 car collision initiated by a Jaguar running a red gentle sheared off Component of the panel and grill.
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The technician was so well mannered and being familiar with and explained the process to me and we walked across the automobile to make certain there isn't any other damages. It took just one.five several hours and my toddler was fixed. Thank you Jessie I'd proudly advocate you to any of my close friends or household When they are in exact problem.